Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we cannot accept physical returns once items leave our bakery. If your order arrives damaged or incorrect, please contact us within 24 hours for a full replacement or refund.

Return Process

• 1.
  Inspect Your Delivery

  Carefully check your baked goods immediately upon arrival for any signs of damage or quality issues sustained during transit.

• 2.
  Document the Issue

  Take clear photographs of the product and the packaging if there is a visible defect or if the wrong item was delivered.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the photos within 24 hours of receiving your package.

• 4.
  Resolution Processing

  Our team will review your claim within 2 business days to issue a store credit, a full refund to your original payment method, or a fresh replacement.